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Assistant Client Relations Manager (Client onboarding)

Client Service Management

Hong Kong
Seniority: Middle Level

Exciting things that you will be involved in…

  • Provide high quality customer service experience to clients;
  • Lead team members performing daily operations duties;
  • Perform KYC checking and different account openings;
  • Handle clients’ enquiries and offer solutions;
  • Participate in different projects, including revamping online platforms, mobile trading application developments and marketing events, etc;
  • Support sales teams in different campaigns to develop and maintain good relations with potential and existing clients;
  • Report the performance of the department and clients' feedback to management;
  • Perform other ad hoc tasks assigned by management.

How will you be qualified?

  • University degree or above;
  • 5 years’ of relevant experiences;
  • Familiar with brokerage firm operations is preferrable;
  • Responsible and willing to take challenges;
  • Self-motivated and good interpersonal skills;
  • Strong customerservice and communication skills;
  • Fluent in Cantonese and Mandarin, good command of English
  • Eager to drive and succeed
  • Entrepreneurial spirit

You may apply for this opening by filling out the application form below. For further information, please contact us via recruit@artatechfin.com.

Application Form