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Assistant Client Relations Manager (Client onboarding)
Client Service Management
Hong Kong
Seniority: Middle Level
Exciting things that you will be involved in…
- Provide high quality customer service experience to clients;
- Lead team members performing daily operations duties;
- Perform KYC checking and different account openings;
- Handle clients’ enquiries and offer solutions;
- Participate in different projects, including revamping online platforms, mobile trading application developments and marketing events, etc;
- Support sales teams in different campaigns to develop and maintain good relations with potential and existing clients;
- Report the performance of the department and clients' feedback to management;
- Perform other ad hoc tasks assigned by management.
How will you be qualified?
- University degree or above;
- 5 years’ of relevant experiences;
- Familiar with brokerage firm operations is preferrable;
- Responsible and willing to take challenges;
- Self-motivated and good interpersonal skills;
- Strong customerservice and communication skills;
- Fluent in Cantonese and Mandarin, good command of English
- Eager to drive and succeed
- Entrepreneurial spirit
You may apply for this opening by filling out the application form below. For further information, please contact us via recruit@artatechfin.com.